Open 24 hours, 7 days a week

Our airport desk never closes.

Sales win the booking. The airport decides whether it flies. Our own office inside Karachi airport handles import and export around the clock, coordinating acceptance, screening, build-up and loading with the ground handler and airline.

Why it matters

An offload costs the airline twice.

It loses the revenue on that flight, and it loses the forwarder's trust for the next one. That's why we don't hand cargo over at acceptance and walk away. Our staff stay with it until the aircraft door closes.

Dedicated airport staff work to ICAO and IATA standards and coordinate with the ground handling agent by email, telex and WhatsApp, at any hour.

On the rampEvery ULD supervised from build-up to loading.

A shipment's journey

Six checkpoints. Our people at every one.

What happens to a booked shipment between the forwarder's truck and take-off.

  1. 01

    Space confirmed

    The booking is confirmed against the airline's capacity, with reporting, screening and deposit timings sent to the forwarder.

  2. 02

    Reporting & acceptance

    Cargo is weighed and checked against the booking. Acceptance records are kept for every shipment.

  3. 03

    Screening

    Our staff watch the scanning. Any discrepancy goes to the customer straight away, with proof.

  4. 04

    ULD build-up

    Cargo is built up against the load plan, under our supervision, to get the most out of every position.

  5. 05

    Loading

    ETA/ETD and ULD loading details are logged, with photos taken at loading.

  6. Flown & reported

    Status updates go to the customer, and the AWB is filed in a date-wise logbook for every flight.

Cargo Caring Tools

Our own checklist for looking after cargo.

We call it Cargo Caring Tools (CCT): the habits our airport team follows on every shift, for every shipment.

Eyes on the scanner

Trained staff are present at screening for our airlines' cargo.

Discrepancies reported with proof

The customer hears about any problem straight away, with evidence.

Live status updates

Forwarders know where their cargo is without having to chase.

AWB records

Every air waybill is kept on file for reference and audit.

Date-wise logbook

A daily log of every flight and shipment we handle.

24/7 availability

Someone from our team is at the airport whenever cargo moves.

Special cargo

The shipments that need more care.

Our staff are trained in special cargo. These shipments get their own acceptance checks, documents and supervision through to loading.

PER

Perishables

Meat, fish, fruit and vegetables, kept moving so they spend as little time as possible at the airport.

AVI

Live animals

Acceptance is subject to the IATA Live Animals Regulations, applicable requirements and the operating airline’s approval.

VAL

Valuables

High-value shipments with secure acceptance and a recorded handover.

VUN

Vulnerable cargo

Goods at risk of theft, with closer supervision from screening to loading.

Flown as booked

Fewer offloads. More cargo flown as booked.

We supervise the ground handling agent closely and track each booking through to uplift. Every offload we prevent is revenue kept for the airline and a forwarder who books again.

  • Import and export handled from the same 24/7 desk.
  • Photo records at loading, so the airline can see what flew and how.
  • One call for forwarders with a question about cargo at the airport, day or night.
Contact the airport desk

For airlines

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